Case study

Readmissions down 40% with guidance after discharge.

The challenge: Patients went home with clinical instructions and little guidance, so questions that did not need emergency care often ended there.
What we built: A recovery chat where patients and families describe symptoms in plain language and receive a severity assessment, shared with the care team.
The business value: Care teams reach at risk patients sooner and schedule follow up by severity, which keeps avoidable emergency visits down.