Case study

Passenger signals turned into decisions in under 6 seconds.

The challenge: Passenger feedback, operations data and social conversations sat in separate systems, so teams spotted issues after they had grown.
What we built: An AI decision engine that connects signals across channels and flags emerging issues. A marketing agent drafts campaign briefs around the hero insight.
The business value: Marketing and operations teams work from one live view of the passenger and respond before an issue spreads.